Hotel Guest Complaints

Travelodge Feltham – filthy, noisy and badly managed

Jan 26th, 2012 | By | Category: Hotel Guest Complaints

I have been staying at the Feltham Travelodge on a weekly basis because unfortunately I have no other choice. I have been complaining to the reception about the poor state of the facilities, but nobody has done anything about it. Here are some examples: Someone vomited in the lobby of the 7th floor. The cleaners [...]



Hostel Smart Russel Square

Jan 26th, 2012 | By | Category: Hotel Guest Complaints

I want to ask the following complaint regarding the Hostel Smart Russel Square. 1-We booked for four nights from August 9 to August 13 for a room for 6 people (we were just 5 for the Children’s policy in England which does not allow sharing). On August 11 warn us from Spain by a serious [...]



Hotel Nevada, Blackpool, UK

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

15 February 2010 Regarding Hotel Nevada, Blackpool, UK   I wanted to surprise my wife with a short getaway for Valentine’s Weekend in Blackpool, UK.  I trawled through the dozens of hotels in the area, listed in purpleroof.com. I chose Nevada Hotel because it looked nice from the photos and was in the right area [...]



Queens Hotel in Leeds

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

Subject: I was turned away at the Queens Hotel in Leeds 13/02/10     Let me tell you about the way our booking went at the well renowned ‘Queens Hotel’ in Leeds 13/02/10, the booking was made 5 days prior to arrival through Laterooms.com;   We arrived at just after 2p.m. to be told we [...]



Hotspur Guest House Plymouth

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

    Dear Sir, I am writing about the terrible welcome that the city of Plymouth gave us on 18 February. My husband, my son aged 12, and myself we were touring Britain on a Britrail Pass as we did many times in the past, and we decided to stay one day in Plymouth.   [...]



Eden Amsterdam American Hotel

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

From: David Hunting   Having recently booked a hotel for one night in Amsterdam through Booking.Com, to say I was disappointed is an understatement. The Hotel was the Eden Amsterdam American, and the reservations for two rooms were made for Thursday 11th of March 2010 for one night only. It was made very clear whilst booking [...]



Housekeeping nightmare-Sleep Inn, Lewes, DE

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

From: Al Romine Sent: 20 September 2010 19:47 To: Reservations Subject: Housekeeping nightmare-Sleep Inn, Lewes, DE   The following is the text portion of a complaint that I recently registered with the folks at Sleep Inn central, after an awful stay at the Sleep Inn, on the Coastal Highway in Lewes, DE.       After [...]



Elizabethan Hotel Complaint

Dec 12th, 2010 | By | Category: Hotel Guest Complaints

I recently stayed at the Elizabethan Inn.  I had several complaints which I complied into a letter and sent to them as well as the Better Business Bureau.  I have attached the letter.  I then received a nasty email from an employee there as well as a very rude phone call from the inn’s manager.  [...]